Wholesale Terms & Conditions of Sale

- Ashleigh Manor sells at wholesale prices to qualified dealers who are:

 - Actively engaged in the business of re-selling our merchandise to the public.

 - Maintain regular store hours.

 - Meet opening and re-order minimums.

Have filed with us a complete and signed account application.

Minimums

Minimum opening order is $150 NET. Minimum re-orders are $50 NET.

Orders under $50 NET are subject to a surcharge of $5.00.

There are no individual product minimums.

Prices

We anticipate that the prices in this catalog will remain effective for at least six months from publication date. However, due to unpredictable manufacturer increases, we do reserve the right to change prices without prior notice. Always check your invoices or packing lists for current pricing.

Guarantee

 All of our products are guaranteed to meet your approval. If you receive damaged or defective items, please let us know (see returns section below) and we will credit or replace at your discretion. If for any reason you are dissatisfied with ourproduct, tell us right away, within 30 days, and we will readily accept your return.

Payment Terms

Orders: All orders are shipped FOB Frederick, MD 21701. To expedite shipment, initial orders are typically shipped Prepaid (Credit Card). Upon establishment of credit, terms are NET 30 days from invoice date. Payment must be postmarked by the 30th day for terms to be met. No orders will be shipped to accounts with a past due balance. Payments: We accept VISA, MasterCard, Discover, and American Express. All funds must be drawn on a United States Bank. No foreign checks please. Account balances over 30 days past due will be assessed a finance charge of 1 ½ % per month (APR 18%). Habitual lateness will revert your account to a “COD only” status. Returned checks: If one of your checks that we deposit is returned by our bank as uncollected, you will be assessed a $15 fee. We will then re-deposit your check. If the check still does not clear, and is returned a second time, you will be charged another $15 fee. You will then have an opportunity to provide us with a new, certified check or money order, or to make payment with a charge card. Finally, if we do not have your replacement funds within 10 days of notification, we will then send your original check for collection, and assess you an additional $25. Of course, all this is in addition to the fees your own bank will be charging you. As you can see, writing bad checks can get very expensive. We truly hope you don’t send us one

Returns

Should an error or shortage occur, or you receive defective or damaged merchandise, please report it immediately, but absolutely no more than 30 days from the invoice date. Please have your account number and invoice number ready when you call. We will issue a return authorization number which must appear on the carton you are returning. No returns will be accepted without prior authorization. Returned merchandise must be received in good condition for credit to be issued. Specifically, credit will not be given for returned goods that are priced, or are not in their original packaging. When credit is issued, it may be used to offset your current invoices, or for subsequent purchases only – no cash refunds will be given. Returns not involving an error on our part are subject to a 10% re-stocking fee.

Claims

If you receive a shipment where a carton has any obvious damage (including box tears, punctures, or crushed areas), and you discover damaged goods within, please SAVE THE CARTON AND ALL PACKAGING MATERIALS. Contact us, and we will arrange for an inspection by the carrier. If there is hidden damage, please inform us immediately, and we will replace the goods or credit your account.

Back Orders

We will normally backorder out of stock items totaling $25 NET or more, unless you request otherwise. Backorders that we cannot fill within 90 days of the original date of shipment will be cancelled, unless you request us to hold the order longer. Additionally, we will fill all backorders by December 1st, and no new backorders will be created in the month of December.